Since at Bronco we spend lots of time with clients working out the specs for the latest ecommerce system that we will be building for a certain sector, it changes your view on shopping online and makes you uber critical of ecommerce functionality, usability and speed.
As you will be aware from my previous rants nothing drive me more insane than poor customer service in shops, or checkout assistants that couldn’t care less, or being charged for the dreaded carrier bag. Out of preference I will choose to buy online any day of the week, or use my new found friend which is the self service terminals at Sainsburys.
Since we have bought Bob the Camper Van a few weeks ago we are steadily getting all the essentials to be able to go for day trips, picnics and actually camp in the van, so we keep looking out for bits and pieces to add to our equipment. We have a Mountain Warehouse on the high street in Ripon and we have often popped in as they do some really nice t-shirts and tops.
I went in at the weekend with a specific aim of getting some camping chairs, but typical they had sold out of the ones I was after.. but I did end up leaving the shop with a few things as they were having “another” sale. The friendly guy behind the counter advised me to go online and get the chairs there .. and gave me a discount leaflet to get 10% off the order. It is a scheme where you go online, leave feedback about the store and then get a discount code for 10% off. I said to the guy that I’d already done it, but he said that you could do it as many times as you like. Winner!
So I went online, spent £104, got my 10% off to bring it to £93.60 .. also got free delivery for it being over £75 .. and what is even better with the saving I made on the items and a couple of Buy 1 Get 1 Free offers the total bill should have been £186. Brilliant! The site is a little slow, but has some good functionality when you are picking the size or colour the item of clothing. so you can see stock levels, and they have some cool search functions, so you can go into the t-shirt category and select the little icon of a child to filter your search.
So next time you want some outdoor clothing, don’t bother with Bear Grylls but go over to Mountain Warehouse where they have a huge selection of clothing and equipment. If you use the Mountain Warehouse Discount you can get yourself a code and save 10% with every order.