Archive for the ‘Customer Service’ Category

Fantastic Customer Service

I received an email this evening from one of our SEO clients, who are a high profile international company, and it made me smile when out of the blue it was mentioned that we give “fantastic customer service”. This is one of the things that Dave and I have strived to achieve and it’s a [...]

Debenhams to use Twitter for Customer Service

Its been revealed today that Debenhams is the first store in the UK to adopt Twitter as a method of increasing their customer service in store. This is a pretty unique way for a business to adopt the popular social networking site and put it to greater use than just using it to gossip and [...]