So some of you may be aware that earlier on in the week we flew out of Manchester Airport for the A4U Expo conference in Munich. The trip didn’t start too well as there was a chance that the returning ash cloud over the UK could have affected our flights, but what actually happened was that Manchester airport was open on Monday when we were due to fly, but had been closed on Sunday.
When you have booked a flight in advance, checked in online and made your seat reservation you’d expect that it would be an easy process to get to the airport, drop your luggage off (couple of minutes) and then go through security and to the gate. Since Manchester airport had been affected by the ash cloud there was obviously more people trying to get a flight, but it seemed like chaos had moved in. At the baggage drop off point there were people delaying the queue trying to rebook a seat on a later plane. Surely there should be a separate desk for this type of thing? Then when we finally got the bags checked in, the queue was out of the security area and was making its way past the check in desks.
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